Citizen Services AI Global Market Report 2022: Ukraine-Russia War Impact



Key Players in Citizen Services Market are Accenture, Huawei Technologies Co Ltd, Amazon Web Services Inc, IBM, Intel Corporation, Microsoft, NVIDIA Corporation, Pegasystems Inc, Servicenow, Oracle, Alibaba, Tencent, Baidu, ADDO AI, Tata Consultancy Services Limited, Hyland Software Inc, Cloudbeds, FUJITSU, Wipro Limited, Infosys Limited, Newgen Software Technologies Limited, Allerin Tech Pvt Ltd, AntWorks and Genesys and Alfresco Software Inc.

New York, Dec. 05, 2022 (GLOBE NEWSWIRE) — announces the release of the report “Global Civil Services AI Market Report 2022: Impact of Ukraine-Russia War” – /?utm_source=GNW

The global AI citizen services market is expected to grow from USD 2.05 billion in 2021 to USD 3.08 billion in 2022 at a compound annual growth rate (CAGR) of 49.99%. The Russia-Ukraine war disrupted the chances of a global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions in many countries, spikes in commodity prices and supply chain disruptions, affecting many markets across the globe. The AI ​​citizen services market is expected to grow to USD 15.09 billion by 2026 at a compound annual growth rate (CAGR) of 48.81%.

The AI ​​citizen services market consists of sales of AI citizen services by entities (organizations, sole traders, and partnerships) that are used to access justice, help users navigate healthcare systems, and democratize knowledge. Citizen services AI refers to the use of artificial intelligence for citizen services.

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These include computer programs that simulate human conversations during chat to improve customer support.

Key AI technologies of citizen services include machine learning, natural language processing (NLP), image processing and facial recognition. Machine learning is used to extend expert judgment on large data sets.

Applications of AI citizen services include traffic and transportation management, healthcare, public safety, utilities, and other applications.

North America was the largest region in the artificial intelligence services market for citizens in 2021. Asia Pacific is expected to be the fastest growing region during the forecast period.

Regions covered in the AI ​​Citizen Services report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The increasing adoption of automation is expected to drive the growth of the AI ​​citizen services market. Automation refers to technological applications where the amount of human input is reduced and covers a variety of applications, such as home automation, IT automation, and business process automation.

Citizen services AI uses various sources of automation that enable tasks that previously required human intelligence, such as interpreting speech, text or image content, looking for patterns and anomalies, to be handled by artificial intelligence. According to a survey on Intelligent Automation conducted by Deloitte, a UK-based professional services company, in 2021, the adoption of intelligent automation increased significantly by 15% in 2020 compared to the previous year, with 73% of respondents who started their journeys.

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More organizations are turning to automation, artificial intelligence (AI) and machine learning as they continue to pivot and adapt in response to the pandemic. Therefore, increasing adoption of automation will drive the AI ​​citizen services market.

Technological advancement is a key trend gaining popularity in the AI ​​services market for citizens. Major market players are focusing on creating innovative technologies and integrating machine learning into their products for citizen services.

For example, in March 2019, SwiftStack, a US-based multi-cloud data storage and management company, introduced its customer-proven edge-to-core cloud-enabled AI/machinery solution at scale broad and deep learning. Workflows (AI/ML/DL). SwiftStack’s AI/ML solution provides massive parallelism and storage throughput needed for acquisition, training and inference and data services such as tagging, search and metadata management to support AI/ML workflows.

The solution also includes public clouds to take advantage of cloud explosion and economies of scale while protecting data on premises.

In October 2021, Accenture, an Ireland-based company specializing in information technology services and consulting, acquired BRIDGEi2i for an undisclosed amount. With this acquisition, Accenture will add 800 professional employees to its “Applied Intelligence” developing, improving and expanding its worldwide data science, machine learning and AI-powered insights capabilities.

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BRIDGEi2i is an India-based company that combines data engineering, sophisticated analytics, proprietary AI accelerators and consulting services to focus on data-driven digital transformation for businesses across sectors and worldwide. the world.

The countries included in the AU report on citizen services are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK and USA.

AI Services for Citizens market research report is one of a series of new reports that provides AI for AI Services for Citizens market statistics, including global market size of AI Services industry, regional shares , competitors with a share of the AI ​​market for citizen services, detailed services market segments for citizens. , market trends and opportunities, and any further data you may need to thrive in the AI ​​citizen services industry. This Citizen Services for AI market research report gives a comprehensive perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
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